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FAQ
Below are some of are common faux floral questions:
True Bloom Floral is a premium faux floral brand offering curated real touch stems, faux florals, and faux greenery for design-minded home styling. Every stem in the True Bloom Floral collection is chosen for its quality and ability to work in a real home — not just look good in a photo. Alongside the products, True Bloom Floral offers the Floral Lab, a video library of real arrangements built on camera, plus a full Vase Pairing Guide to help arrangers build beautiful arrangements with confidence.
True Bloom Floral is built around one standard: every stem has to earn its place. The collection is deliberately curated across all three tiers — from our most lifelike True Bloom stems down to
everyday faux filler — and nothing makes the cut simply because it’s available or inexpensive. Every piece was evaluated with your home in mind, chosen because it belongs in a well-built arrangement, not just because it fills a page. True Bloom Floral also pairs its products with real styling resources — the Floral Lab, the Vase Pairing Guide, and written arrangement resources exist specifically so you can see exactly how to use what you buy. Because the best arrangers aren’t born knowing — they just have the right resources.
True Bloom Floral ships across the contiguous United States via standard ground shipping. For questions about a specific destination, reach out through the Contact page and we’ll help. For full details on shipping rates, processing times, and delivery expectations, visit our Shipping, Delivery & Returns page.
Returns are accepted within 5 days of delivery on eligible items in new, unused, uncut condition with all original tags attached and in original promotional packaging — and free of pet hair, odors, and evidence of life. (We adore your pets. Your return just shouldn’t show it.) Custom premade arrangements and floral bundles are final sale. Original shipping is non refundable, and a $14.99 return processing fee is deducted from all refunds. For the full return policy, visit our Shipping, Delivery & Returns page.