Shipping policy
Do you Ship to PO Boxes?
Please note we are unable to ship to PO Boxes. Please provide a physical street address at checkout to ensure successful delivery.
Where do True Bloom Floral orders ship from?
All orders are fulfilled from our facility in the United States. Every order is packed with care before it leaves us, because what arrives at your door reflects what we stand for.
How long does it take for my order to ship?
Most orders ship within 5 business days of order confirmation. During peak seasons, processing may extend to 7 business days.
Custom premade arrangements are handcrafted to order and ship within 2–3 weeks. Preorder items ship on their own timeline, which is clearly noted in the product listing.
How does True Bloom Floral ship?
All orders ship via standard ground shipping. We keep it simple — one clear option, no tiers, no surprises at checkout.
What are the shipping rates?
- Standard shipping: $12.99 on all orders
- Complimentary shipping on orders of $185 or more
Free shipping is automatically applied at checkout when your order qualifies.
When will my order arrive after it ships?
Transit times vary based on location and carrier. Once your order ships, you’ll receive a tracking email with the most accurate delivery estimate.
True Bloom Floral is not responsible for carrier delays, weather events, or transit issues once the order has shipped. We recommend ordering ahead whenever possible to avoid timing stress.
What happens once my order is marked as delivered?
Once a package is marked as delivered, responsibility transfers to the carrier. If you can’t locate your package, we recommend:
- Checking around your home (porch, side door, garage, behind furniture)
- Asking neighbors in case of misdelivery
- Looking for a delivery notice
- Contacting the carrier directly with your tracking number
Can I cancel my order after placing it?
Orders cannot be canceled once placed, as processing begins immediately. We encourage reviewing your order carefully before completing checkout.
Does True Bloom Floral ship outside the contiguous United States?
At this time, shipping is available within the contiguous United States only. Orders are not shipped to Alaska, Hawaii, or international destinations.
Still Have Questions?
How do I get in touch with True Bloom Floral?
Reach out through the Contact page. A real person will respond and help you directly.