Creamy White Willow Spray - 46 Inch
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Complimentary shipping on orders $185 & above
See our Returns policy here
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Pet Friendly Florals - Why Faux Florals
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Description
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Care & Maintenance
You chose stems that last. Here’s how to make sure they do.
Faux florals are low maintenance, but not no maintenance. A little intentional care goes a long way toward keeping your stems looking the way they did the day they arrived.
Think of this page as your go-to resource. Bookmark it, come back to it, and use it whenever your arrangements need a refresh.
Every stem is chosen with intention — so it works in your home, not just in a vase.
First Things First: Know Your Stems
Not all faux florals are cared for the same way. True Bloom Floral carries three tiers, each with slightly different needs.
True Bloom stems
Our highest tier. Premium real touch stems with detailed surface coatings. Handle gently and keep completely dry.Real Touch stems
Soft, natural-feeling stems. Clean gently using dry methods or a lightly damp cloth for spot cleaning.Standard faux stems (including filler)
More forgiving. Can be cleaned with a damp cloth or mild soap solution when needed.When in doubt, less is more. Gentle care works for every tier.
Everyday Care: The Four Habits That Matter
1. Dust regularly
Dust dulls color and texture over time. A quick dust every 1–2 weeks keeps stems looking fresh.2. Keep out of direct sunlight
Bright rooms are fine, but prolonged direct sun will fade colors over time, especially deeper tones.3. Avoid heat and humidity
Keep stems away from fireplaces, radiators, kitchens, and bathrooms. Heat and moisture can damage materials.4. Reshape as needed
Real touch stems are flexible. Gently reshape petals or bend wired stems to create natural movement.
Cleaning Your Stems
True Bloom & Real Touch Stems
These require the most careful approach.
What works:
- Soft brush (makeup brush, paintbrush, microfiber cloth)
- Hair dryer on cool, low setting (held at least 12 inches away)
- Gentle shake outdoors
- Lightly damp cloth (Real Touch only, for spot cleaning)
What to avoid:
- Submerging in water
- Harsh cleaners or sprays
- Heat or warm air
Standard Faux & Filler Stems
More flexible and easier to clean.
What works:
- All dry cleaning methods above
- Damp cloth or gentle wipe
- Mild soap solution with cool water
- Salt or cornstarch method (shake in a bag to remove dust)
What to avoid:
- Soaking stems
- Aggressive scrubbing
Reflexing Your Stems
Reflexing is a professional floral technique that opens petals outward to create a fuller, more natural look.
Why reflex?
Stems are packed tightly for shipping. Reflexing opens them up, adds dimension, and transforms the overall look.
Best stems for reflexing:
- Roses
- Peonies
- Tulips
- Gladiolus
How to reflex:
- Work slowly with your fingertips
- Gently bend outer petals backward
- Warm petals slightly between your hands if needed
- Never force anything
A reflexed stem instantly looks more elevated and intentional.
Highly Pigmented Stems
Deep tones like reds, burgundies, and jewel shades may transfer color if pressed against light surfaces for extended periods.
This is normal for richly pigmented materials.
To prevent issues:
- Avoid prolonged contact with light fabrics or surfaces
- Wipe surfaces promptly if transfer occurs
- Give stems space when arranging
Storing Your Stems
How you store your stems matters just as much as how you display them.
- Store upright when possible
- Wrap loosely in tissue paper
- Use a supportive storage box
- Keep in a cool, dry, dark space
- Avoid overpacking
Giving stems space helps preserve their shape and structure.
A Note on Vases
Faux florals don’t create water stains or bacteria, but vase care still matters.
- Dust interiors regularly
- Wipe glass vases to remove smudges
- Use filler (stones or foam) to stabilize arrangements
- If adding water for aesthetics, keep real touch stems above the waterline
How Long Will My Stems Last?
With proper care, True Bloom and Real Touch stems typically last five years or more.
The three biggest factors that shorten their lifespan:
- Direct sunlight
- Dust buildup
- Poor storage
Avoid those, and your arrangements will stay beautiful for years.
View full visual Care & Maintenance guide here -
Shipping, Delivery & Fulfillment
Where do True Bloom Floral orders ship from?
All orders are fulfilled from our facility in the United States. Every order is packed with care before it leaves us, because what arrives at your door reflects what we stand for.
How long does it take for my order to ship?
Most orders ship within 5 business days of order confirmation. During peak seasons, processing may extend to 7 business days.Custom premade arrangements are handcrafted to order and ship within 2–3 weeks. Preorder items ship on their own timeline, which is clearly noted in the product listing.
How does True Bloom Floral ship?
All orders ship via standard ground shipping. We keep it simple — one clear option, no tiers, no surprises at checkout.
What are the shipping rates?
- Standard shipping: $12.99 on all orders
- Complimentary shipping on orders of $185 or more
Free shipping is automatically applied at checkout when your order qualifies.
When will my order arrive after it ships?
Transit times vary based on location and carrier. Once your order ships, you’ll receive a tracking email with the most accurate delivery estimate.True Bloom Floral is not responsible for carrier delays, weather events, or transit issues once the order has shipped. We recommend ordering ahead whenever possible to avoid timing stress.
What happens once my order is marked as delivered?
Once a package is marked as delivered, responsibility transfers to the carrier. If you can’t locate your package, we recommend:- Checking around your home (porch, side door, garage, behind furniture)
- Asking neighbors in case of misdelivery
- Looking for a delivery notice
- Contacting the carrier directly with your tracking number
Can I cancel my order after placing it?
Orders cannot be canceled once placed, as processing begins immediately. We encourage reviewing your order carefully before completing checkout.
Does True Bloom Floral ship outside the contiguous United States?
At this time, shipping is available within the contiguous United States only. Orders are not shipped to Alaska, Hawaii, or international destinations.
Returns
What is the True Bloom Floral return policy?
Returns are accepted within 5 days of delivery on eligible items. Items must meet all of the following conditions:- New and unused condition
- All original tags intact
- Uncut stems
- Original packaging included
- Free of pet hair, odors, or signs of use
Items that have been styled, trimmed, or altered are not eligible for return.
What items are final sale?
The following items are final sale:- Custom premade arrangements
- Floral bundles
Exceptions are made if items arrive damaged.
How do I initiate a return?
Contact True Bloom Floral through the Contact page within 5 days of delivery. Include your order number and reason for return.Do not send items back without authorization, as unauthorized returns cannot be processed.
Does True Bloom Floral offer exchanges?
No exchanges are offered. If needed, initiate a return and place a new order.
Are shipping costs refunded on returns?
Original shipping costs are non-refundable.A $14.99 return processing fee is deducted from your refund. This covers return shipping, inspection, and restocking.
How long does it take to receive my refund?
Refunds are initiated within 10 business days after the return is received and approved.After processing, it may take 7–10 business days for the refund to appear on your original payment method.
What if my order arrives damaged?
If your order arrives damaged, contact us within 5 days of delivery.Please include:
- A photo of the damaged item
- A photo of the packaging
Keep all packaging until the issue is resolved. We will handle the carrier claim and ensure you are taken care of.
Description
Care & Maintenance
You chose stems that last. Here’s how to make sure they do.
Faux florals are low maintenance, but not no maintenance. A little intentional care goes a long way toward keeping your stems looking the way they did the day they arrived.
Think of this page as your go-to resource. Bookmark it, come back to it, and use it whenever your arrangements need a refresh.
Every stem is chosen with intention — so it works in your home, not just in a vase.
First Things First: Know Your Stems
Not all faux florals are cared for the same way. True Bloom Floral carries three tiers, each with slightly different needs.
True Bloom stems
Our highest tier. Premium real touch stems with detailed surface coatings. Handle gently and keep completely dry.
Real Touch stems
Soft, natural-feeling stems. Clean gently using dry methods or a lightly damp cloth for spot cleaning.
Standard faux stems (including filler)
More forgiving. Can be cleaned with a damp cloth or mild soap solution when needed.
When in doubt, less is more. Gentle care works for every tier.
Everyday Care: The Four Habits That Matter
1. Dust regularly
Dust dulls color and texture over time. A quick dust every 1–2 weeks keeps stems looking fresh.
2. Keep out of direct sunlight
Bright rooms are fine, but prolonged direct sun will fade colors over time, especially deeper tones.
3. Avoid heat and humidity
Keep stems away from fireplaces, radiators, kitchens, and bathrooms. Heat and moisture can damage materials.
4. Reshape as needed
Real touch stems are flexible. Gently reshape petals or bend wired stems to create natural movement.
Cleaning Your Stems
True Bloom & Real Touch Stems
These require the most careful approach.
What works:
- Soft brush (makeup brush, paintbrush, microfiber cloth)
- Hair dryer on cool, low setting (held at least 12 inches away)
- Gentle shake outdoors
- Lightly damp cloth (Real Touch only, for spot cleaning)
What to avoid:
- Submerging in water
- Harsh cleaners or sprays
- Heat or warm air
Standard Faux & Filler Stems
More flexible and easier to clean.
What works:
- All dry cleaning methods above
- Damp cloth or gentle wipe
- Mild soap solution with cool water
- Salt or cornstarch method (shake in a bag to remove dust)
What to avoid:
- Soaking stems
- Aggressive scrubbing
Reflexing Your Stems
Reflexing is a professional floral technique that opens petals outward to create a fuller, more natural look.
Why reflex?
Stems are packed tightly for shipping. Reflexing opens them up, adds dimension, and transforms the overall look.
Best stems for reflexing:
- Roses
- Peonies
- Tulips
- Gladiolus
How to reflex:
- Work slowly with your fingertips
- Gently bend outer petals backward
- Warm petals slightly between your hands if needed
- Never force anything
A reflexed stem instantly looks more elevated and intentional.
Highly Pigmented Stems
Deep tones like reds, burgundies, and jewel shades may transfer color if pressed against light surfaces for extended periods.
This is normal for richly pigmented materials.
To prevent issues:
- Avoid prolonged contact with light fabrics or surfaces
- Wipe surfaces promptly if transfer occurs
- Give stems space when arranging
Storing Your Stems
How you store your stems matters just as much as how you display them.
- Store upright when possible
- Wrap loosely in tissue paper
- Use a supportive storage box
- Keep in a cool, dry, dark space
- Avoid overpacking
Giving stems space helps preserve their shape and structure.
A Note on Vases
Faux florals don’t create water stains or bacteria, but vase care still matters.
- Dust interiors regularly
- Wipe glass vases to remove smudges
- Use filler (stones or foam) to stabilize arrangements
- If adding water for aesthetics, keep real touch stems above the waterline
How Long Will My Stems Last?
With proper care, True Bloom and Real Touch stems typically last five years or more.
The three biggest factors that shorten their lifespan:
- Direct sunlight
- Dust buildup
- Poor storage
Avoid those, and your arrangements will stay beautiful for years.
View full visual Care & Maintenance guide here
Shipping, Delivery & Fulfillment
Where do True Bloom Floral orders ship from?
All orders are fulfilled from our facility in the United States. Every order is packed with care before it leaves us, because what arrives at your door reflects what we stand for.
How long does it take for my order to ship?
Most orders ship within 5 business days of order confirmation. During peak seasons, processing may extend to 7 business days.
Custom premade arrangements are handcrafted to order and ship within 2–3 weeks. Preorder items ship on their own timeline, which is clearly noted in the product listing.
How does True Bloom Floral ship?
All orders ship via standard ground shipping. We keep it simple — one clear option, no tiers, no surprises at checkout.
What are the shipping rates?
- Standard shipping: $12.99 on all orders
- Complimentary shipping on orders of $185 or more
Free shipping is automatically applied at checkout when your order qualifies.
When will my order arrive after it ships?
Transit times vary based on location and carrier. Once your order ships, you’ll receive a tracking email with the most accurate delivery estimate.
True Bloom Floral is not responsible for carrier delays, weather events, or transit issues once the order has shipped. We recommend ordering ahead whenever possible to avoid timing stress.
What happens once my order is marked as delivered?
Once a package is marked as delivered, responsibility transfers to the carrier. If you can’t locate your package, we recommend:
- Checking around your home (porch, side door, garage, behind furniture)
- Asking neighbors in case of misdelivery
- Looking for a delivery notice
- Contacting the carrier directly with your tracking number
Can I cancel my order after placing it?
Orders cannot be canceled once placed, as processing begins immediately. We encourage reviewing your order carefully before completing checkout.
Does True Bloom Floral ship outside the contiguous United States?
At this time, shipping is available within the contiguous United States only. Orders are not shipped to Alaska, Hawaii, or international destinations.
Returns
What is the True Bloom Floral return policy?
Returns are accepted within 5 days of delivery on eligible items. Items must meet all of the following conditions:
- New and unused condition
- All original tags intact
- Uncut stems
- Original packaging included
- Free of pet hair, odors, or signs of use
Items that have been styled, trimmed, or altered are not eligible for return.
What items are final sale?
The following items are final sale:
- Custom premade arrangements
- Floral bundles
Exceptions are made if items arrive damaged.
How do I initiate a return?
Contact True Bloom Floral through the Contact page within 5 days of delivery. Include your order number and reason for return.
Do not send items back without authorization, as unauthorized returns cannot be processed.
Does True Bloom Floral offer exchanges?
No exchanges are offered. If needed, initiate a return and place a new order.
Are shipping costs refunded on returns?
Original shipping costs are non-refundable.
A $14.99 return processing fee is deducted from your refund. This covers return shipping, inspection, and restocking.
How long does it take to receive my refund?
Refunds are initiated within 10 business days after the return is received and approved.
After processing, it may take 7–10 business days for the refund to appear on your original payment method.
What if my order arrives damaged?
If your order arrives damaged, contact us within 5 days of delivery.
Please include:
- A photo of the damaged item
- A photo of the packaging
Keep all packaging until the issue is resolved. We will handle the carrier claim and ensure you are taken care of.
remarkably lifelike
always in season
no wilting. ever.
Recommended
Every stem is chosen with intention -
so it works in your home, not just in a vase
